Privacy Policy
Your privacy is important to us. This policy explains how UPSA DocHub collects, uses, and protects your information.
Privacy at a Glance
Key points about how we handle your data
Secure Processing
All files are processed securely with encryption
Automatic Deletion
Files deleted within 24 hours
No Data Sharing
We never share your files with third parties
Minimal Data Collection
We only collect what's necessary
1. Information We Collect
Files You Upload
When you use our PDF processing tools, we temporarily store your uploaded files to perform the requested conversions or processing.
- PDF documents and their content
- File metadata (size, creation date, etc.)
- Processing preferences and settings
Technical Information
We automatically collect certain technical information to improve our service:
- IP address and general location
- Browser type and version
- Device information and screen resolution
- Usage patterns and performance metrics
Contact Information
If you contact us for support, we may collect:
- Name and email address
- Message content and attachments
2. How We Use Your Information
- To provide and maintain our PDF processing services
- To improve and optimize our tools and user experience
- To detect and prevent fraudulent or abusive activity
- To respond to your support requests and inquiries
- To comply with legal obligations
3. Data Retention
We implement strict data retention policies to protect your privacy:
- Uploaded Files: Automatically deleted from our servers within 24 hours of processing.
- Processed Files: Automatically deleted after you download them or within 24 hours.
- Logs: Server logs are retained for a limited period for security and debugging purposes.
4. Data Security
We use industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure temporary storage with restricted access
- Regular security audits and updates
- Automated cleanup scripts for file deletion
If you have any questions about this Privacy Policy, please contact us.